Officer: WhatsApp Chatbot Response and Virtual Assistant Vacancy at NYDA

Application Deadline: 24 May 2024

Officer: WhatsApp Chatbot Response and Virtual Assistant Vacancy at NYDA

Key Job Purpose:

The WhatsApp Chatbot Response and Virtual Assistant role focuses on leveraging technology to provide
efficient and responsive customer service through digital platforms. This position involves interacting with
customers via WhatsApp, utilizing AI chat and voice bots, and ensuring accurate and timely responses to
customer queries.

Key Outcomes (what deliverables are required to achieve job purpose):

• Provide prompt and accurate responses to customer queries via WhatsApp.
• Utilize AI chat and voice bots for efficient and automated interactions.
• Assist in the development and refinement of the WhatsApp chatbot.
• Enhance customer experience through digital service channels

Key Roles (what role does one have to play to deliver the outcomes):

• Digital Customer Interaction
• AI Chat and Voice bot Utilization
• Process Enhancement

Download the advert: Officer: WhatsApp Chatbot Response and Virtual Assistant Vacancy at NYDA

Other Opportunities: The Johannesburg Market is calling for job applications: Hurry and apply today!

Other Opportunities: You can apply for this job with a Grade 10 Certificate: Become a Marine Shorehand at Transnet where you must be able to carry out physical work at all times

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